Shipping Policy

Shipping is free on all orders, to every country we ship to — no minimum spend and no code needed. The discount is applied automatically at checkout.

• Every poster is printed to order and ships within 2–5 business days (excluding weekends and public holidays).
• You will receive an email with tracking details as soon as your order ships.

Delivery times are estimates and start from the date your order ships, not the order date. Total delivery time = processing (2–5 business days) + transit. They may be longer during peak holiday periods.

Every poster is carefully packed to protect it in transit. Frames are not included.

Please allow 48 hours after the shipping email for tracking to update. You can follow your parcel on our Track Your Order page or on the carrier's website.

Your order may be subject to import duties and taxes, including VAT, charged once the parcel reaches your country. These are the responsibility of the recipient; WallMuse does not control them.

If your poster arrives creased, torn or damaged, email hello@wallmuse.store within 14 days of delivery with your order number and a photo, and we will send a free replacement. If tracking has not updated for 7 days, or your order has not arrived within the estimated window, contact us and we will make it right.

• Email: hello@wallmuse.store
• Phone: +61 412 453 475
• Address: 4 Nara Street, Kenmore, QLD 4069, Australia